Cwmbran Fire Protection (SW) Ltd are committed to providing a professional service for customers old and new. We respect all personal information that you provide us with from any purchase of our products and services or any other interactions with us.
This policy explains who we are and provides information about how we collect and use your personal data, in accordance with GDPR (General Data Protection Regulation), The Data Protection Act (1998 or 2018), or any other national implementing laws
We will only use data that we have collected lawfully, in accordance with the Data Protection Act 1998 (DPA) and the new legislation, General Data Protection Regulation (GDPR) and also data that we are required to keep for legal reasons.
1 About Us
Cwmbran Fire Protection (SW) Ltd (also referred to as “we”, “us”, “our” or “ours”) is a limited company registered in England and Wales under Registration No 5659894. We are fire protection specialists and our trading and registered address is Unit 2 Coed Arian House, Oldbury Road, Cwmbran, Torfaen NP44 3JU. You can contact us via email email@example.com via telephone 01633 863895
2 What personal data we collect
Personal data means any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier.
Please note however that if you choose not to provide us with this information when prompted, you may not be able to use our services.
The personal data we collect is as follows:
3 Why we collect personal data
We collect personal data to operate effectively and provide you with the best customer services.
You have choices about the personal data we collect from you and can choose not to provide any, you always have the right not to do so.
We use the data collected for a variety of reasons:
4 How we collect personal data
We collect your personal data through any interaction with us. Examples of these are as follows:
5 Data Retention
We will not store your data for longer than required to meet our obligations to you or for any reasons other than what it was originally recorded or for which it was processed.
We use the following factors when considering the retention period for storing data:
6 Data Sharing
In order to process your instruction to carry out works on your behalf it may occasionally be required to share your personal data with third parties. We will only share the information required for the specific purpose it is being shared.
The third parties we may share data with are companies who carry out IT services, accountancy services, fire industry consultants, suppliers (where courier service is requested), postal services and quality management audit bodies or certification bodies. We will also share your personal data in circumstances where we are required to do so in order to comply with the law.
Third Parties are required to treat all data shared respectfully and in accordance with the UK regulations relating to the protection of your personal data.
7 Data Security
We respect your personal data and take measures to ensure it is protected at all times. Your security is our priority and we have advanced security in place for your peace of mind.
We have adopted strict procedures and security features to prevent unauthorised access to your personal data which are reasonable and proportionate to the risk of a data breach.
In the unlikely event of a data breach, we will contact yourself and the Information Commissioner's Office in accordance with current regulations.
8 Your Rights
Your personal data belongs to you and you can review this at any time. If you would like to see what data we hold and obtain a copy of this please contact us to request a “Subject Access Request”. Just as you have given consent for us to collect data, you can withdraw your consent at any time.
You will not have to pay for any of the above however, where we believe your request is unfounded or excessive, there may be a reasonable fee. Additionally, where your request is deemed to be unfounded or excessive, we may reserve the right to refuse to adhere to your request.
9 What if there’s a data breach?
The supervisory authority in the UK for data protection matters is the Information Commissioner Office (ICO). If you think your data protection rights have been breached in any way by Cwmbran Fire Protection (SW) Ltd, please contact our office in the first instance on 01633 863895 or email us at firstname.lastname@example.org
Alternatively, you are entitled to make a complaint to the Information Commissioner’s Office direct, the UK supervisory authority for data protection issues. Their contact details are as follows:
Information Commissioner's Office
Telephone - 0303 123 1113
Website - https://ico.org.uk/
10 Policy Updates
Call your local fire experts today 01633 643968